Welcome to Kings and Queens Cleaning Service
At Kings and Queens Cleaning Service, we pride ourselves on delivering royal treatment for your home or business. Our commitment to excellence, adaptability, and meticulous attention to detail ensures a spotless and serene environment. Explore our frequently asked questions to learn more about how we can transform your space.
Your questions, answered by Kings and Queens
It all began with a simple idea to provide unparalleled cleaning services with a touch of regal care. As a brand new business based in Rochester Hills, Michigan, we are dedicated to offering personal attention and a commitment to quality in every detail. Our approach is rooted in integrity and a passion for sparkling results. Here, you'll find answers to common inquiries about our services, booking, and what makes us stand out.
What services are included in a standard cleaning vs. a deep cleaning?
Standard cleaning covers routine maintenance like dusting, vacuuming, and surface wiping. Deep cleaning includes more extensive tasks such as scrubbing grout, cleaning inside appliances, and detailed dusting of hard-to-reach areas. We tailor services to your needs.
How much does a cleaning service cost?
Pricing varies based on the size of your space, the type of service required (standard, deep, move-in/out, etc.), and frequency. We offer transparent, upfront pricing after a brief consultation or estimate. Please contact us for a personalized quote.
Do you offer one-time, recurring, and custom cleaning plans?
Yes, we absolutely do! We provide flexible cleaning solutions including one-time cleans, recurring services (weekly, bi-weekly, monthly), and fully customized plans to perfectly fit your schedule and specific needs.
Are your services residential, commercial, or both?
Kings and Queens Cleaning Service proudly offers top-tier cleaning solutions for both residential homes and commercial businesses in Rochester Hills, Michigan, and surrounding areas.
Do I need to be home during the cleaning?
No, you do not need to be home. Many of our clients provide us with access instructions, such as a key or lockbox code. We ensure all properties are securely locked upon completion of our service.
Do you bring your own cleaning supplies and equipment?
Yes, our professional team comes fully equipped with all necessary high-quality cleaning supplies and state-of-the-art equipment to deliver an exceptional clean. If you have specific product preferences or allergies, please let us know in advance.
How do I book a cleaning appointment?
Booking is easy! You can book online through our website [[website]], call us directly at [[phonenumber]], or email us at [[email]]. We'll help you schedule a convenient time.
Do you offer move-in/move-out or Airbnb cleaning?
Yes, we specialize in comprehensive move-in/move-out cleanings to prepare your space for new occupants or ensure your deposit return. We also offer detailed Airbnb cleaning services to maintain your rental's pristine condition for guests.
What areas do you service?
We proudly serve Rochester Hills, Michigan, and the surrounding communities. Please contact us to confirm if your specific location is within our service area.
What is your cancellation or rescheduling policy?
We kindly request at least 24 hours' notice for any cancellations or rescheduling requests. This allows us to adjust our schedule and accommodate other clients efficiently. Cancellations made with less notice may incur a fee.
What makes Kings and Queens Cleaning Service stand out from other cleaning companies?
Kings and Queens Cleaning Service stands out through our unwavering commitment to excellence, dependable service, and meticulously customized cleaning plans. We prioritize quality over speed, ensuring every space receives a thorough clean and is maintained to a royal standard, reflecting our passion and integrity.
What should I know before my first cleaning appointment to make the process smooth?
To ensure a smooth first experience, we ask clients to share any special requests in advance, ensure the space is accessible at the scheduled time, and communicate any changes or cancellations ahead of time. Expect clear communication, upfront pricing, and professional service from our team.
What if I'm not completely happy with the cleaning service?
Customer satisfaction is paramount to us. If you're not completely satisfied, please notify us within 24 hours of your service. We will promptly review your concern and, if appropriate, re-clean the affected area to ensure the service meets our high standards and your expectations.
Ready for a royal clean?
This is where your journey to a sparkling space begins. Discover the difference a committed, quality-focused cleaning service can make. Join our family of satisfied clients in Rochester Hills, Michigan, and let us transform your home or business. We're eager to be part of your story.